Intelligent Banking... anytime, anywhere!

First Gulf Bank understands that easy access to products and services is an invaluable part of the banking experience.

“Smart Call” service is simple to use - click here - and customer-friendly and enables customers to access bank accounts and credit cards at any time. This service comes absolutely free of charge.

Call Centre numbers: Conventional Banking 600525500 / Islamic Banking 600544400

With Smart Call, one call does it all! The 'Smart Call' offer First Gulf Bank customers a range of 'instant services' and 'requests such as:

• Check the latest balance in Accounts/Credit Card limits.
• Verbal mini statements of the last 5 transactions.
• Last credit card statement and payment details.
• Request statement by fax.
• Check First Points balance.
• Transfer funds within FGB accounts.
• Make payments to FGB credit cards from FGB accounts.
• Make utility payments to ADWEA, AADC, DEWA, SEWA and Etisalat.
• Order cheque-book
• Recharge Salik account

Customers using the Smart Call services will receive SMS Messages informing them about the completion of transactions initiated through remote channels on their accounts and cards.

Terms & conditions